Returns & Refunds

You may request a return within 7 days of delivery. Items must be unworn and unwashed, with original tags attached and in their original packaging.

Open the order in your account and use the contact link, or email us with your order number. We will confirm the return and share pickup or drop-off details.

Once your return reaches us and passes inspection, refunds are processed within 7 business days. The refund is issued to your original payment method. Your bank may take a further 5–7 business days to reflect it.

Orders can be cancelled from your account while they are still pending, confirmed, or being processed. Once an order is packed it can no longer be cancelled — you can return it after delivery instead. Cancelled orders that were already paid are refunded automatically.

Items that have been worn, washed, altered, or damaged after delivery, and any item returned without its original tags.

If something arrives damaged or is not what you ordered, contact us within 48 hours of delivery with photographs and we will arrange a replacement or full refund at no cost to you.